Return Policy

We’re confident you’ll love our products, so we’re giving you a full 60 days from purchase to try them out. If it’s not a perfect fit for you, you may return the product within 60 days for a full refund excluding shipping and handling fees.

All returned items must be in their original packaging and in the condition in which they were received for a refund. Any damage will be deducted from the final refund amount.

Shipping and handling fees per item:
Paddle Boards – $50 per box
Kayaks – $50 per box
Docks – $30 per box
Accessories – $15 per box

All damages or defects must be clearly communicated to a customer service representative. Verification of the reported issues is completed through an inspection upon our receipt of the returned item(s). After our review, you will receive an exchange or refund.

All PHEK products are warrantied for 2-years against manufacturer defects. Not warrantied against accidental damage from product use or anyone besides the original product purchaser.

Email us at contact@phekoutdoors.com or call us at 877-565-PHEK (7435) for any questions or concerns with your order.